Here you can administer users (both residents and guests), that should have access to Onesti App. Access to Onesti App requires an Iphone or Android smart phone.
If a user shall only have a PIN code and not access to Onesti App, you should create a guest user. See separate menu.
There are two user roles: Administrator and Member (can’t edit data). In order to create a user you need both an e-mail address (=user id) and a mobil phone.
A new user receives an invitation by SMS. If this user is already an existing Onesti user, the PIN code will be sent in the same SMS. New users will receive the PIN code only after they have created an account by using the login page.
PIN code (4 digits) is used for verification purposes in Onesti App, as well as for alarm turn off/turn on a remote keypad. Door lock PIN is valid for door locks connected to HomeGate. PIN code rules will vary depending on the type of door lock.
Rules for PIN codes: 4 digits in the number series 1000-8999. 4 identical digits is not allowed and nor is the use of continuos numbers such as 1234.
How to add user
Navigation: Left menu/ Users/ select the + symbol up right
How to manage Users
Navigation: Left menu/ Users/ Select Users or Guest users
Frequently asked questions about Users